Service

Pre-Sale Service

Customer Service Center
We will provide you with one-stop professional services such as product price consultation, process and technical support, product complaints, service complaints, repair and spare parts consultation and sales.

Captain Training Course
We are keen to promote the two-way deep integration with construction companies and hope to contribute to the cultivation of excellent industry talents.

In-depth customized construction solutions
We have software and hardware resources as well as accumulated years of construction experience, and we work hand in hand in order to provide efficient and in-depth customized construction solutions.

In-Sale Service

Consultative sales
We will fully assist you in the optimal selection of equipment to help you achieve the optimal value of your equipment purchase.

Butler shipping
We will provide professional transportation and delivery service to your home, and provide new machine training service for each product.

After-Sales Service

365×24 year-round service
We are determined to provide "15 minutes quick response, 24 hours completion" service for you 24 hours a year.

Intelligent butler service
We have established a perfect "GPS global service center", through the Internet of things platform, to provide you with proactive intelligent butler service.

VIP customer club
Here is a platform for cooperation and exchange among "customers, experts, factories and engineering", with perfect management system and workflow.

Expert medical examination and diagnosis
In recent years, we have carried out many "Customer Care Miles" activities, covering the whole country, bringing intimate service to every user.